About 211

211 connects people with reliable information, and provides access to a broad range of community resources, social, health and related government services and programs.

211 is a free public information service, accessible anytime via an easy to recall three-digit phone number (2-1-1) or via the internet. 

By dialing 2-1-1, callers are directly connected to certified information and referral specialist, trained to assess each caller's needs, provide accurate information, and advise people about the most appropriate service or program available. 

In Ontario, 211 telephone service is currently available to residents of Halton Region, Niagara Region, Simcoe County, Windsor-Essex, Thunder Bay and District, Ottawa, Peel Region and Toronto.

211Ontario.ca a reliable, user-friendly resource for anyone who is looking for human services in Ontario, offering a fully searchable, bilingual point of access to over 56,000 community, social, health and related government programs and services in Ontario.

211 is a product of the collaborative efforts of many community and government partners.