About 211Ontario.ca

211Ontario.ca is your connection to information about community, social, health and government services in the province of Ontario. It is your first stop for information about child care, language classes, job searches, housing, emergency shelters, services for persons with disabilities, home support, legal assistance, financial assistance, and much more.

Most of the services on 211Ontario.ca are provided by nonprofit, community-based or government organizations that provide a direct service to the public. However, you will find some private or commercial organizations that do not duplicate the work of nonprofit, community and government organizations. Inclusion on 211Ontario.ca is free. 

211Ontario.ca provides accurate and up-to-date information about services in a consistent format. Information on 211Ontario.ca is updated on an ongoing basis, and changes are verified with a spokesperson from each organization or program. 

The website is part of an integrated telephone and internet-based 211 provincial system providing callers/users with one-stop information about, and referrals to, local community social, health and related government programs and services. 

By dialing 2-1-1, callers are directly connected to a qualified information and referral specialist. 211 telephone service is currently available in Halton Region, Niagara Region, Simcoe County, Windsor-Essex, Thunder Bay District, Peel Region and Toronto.

The 211Ontario.ca project is supported by the Ministry of Finance through the Strengthening Our Partnerships program. Findhelp Information Services, sponsored by the Ministry of Community and Social Services, is the transfer payment agency for this three year project.